HexBrain

HackerOne · Report #123420

Mediation link can be accepted by other users

Validstatus
$500bounty
4upvotes
25 Apr 2016disclosed

Summary

When a company user requests mediation on a report, a support ticket is created for the HackerOne team to investigate. @kirkj found out that the support ticket included an invitation link, and that some support reps may include it inadvertently within email replies. If HackerOne had not accepted the invitation by then, any user with access to the support invitation link would be able to access the report, even if they were not the intended audience.

Though this traditionally falls under social engineering, we implemented a fix and regarded it as a security issue due to the high likelihood of a support rep replying without thinking about what is attached in the email.

The fix: For report invitation links, they are now tied to a user if the user exists on the platform. If the invitation link was sent to a user not on HackerOne, they can still consume the invitation with any account they choose.

How it was found

The write-up for this report has not been downloaded yet, or the program disclosed it without one. Read it on HackerOne.

This report was disclosed publicly on HackerOne and belongs to its author and the program. See the original