HexBrain

Rockstar Games · Report #1920908

Access to the business emails of Rockstar Support agents through the support platform

Validstatus
lowseverity
$550bounty
151upvotes
2 Oct 2025disclosed

Summary

In this report, the researcher identified a flaw in our Zendesk configuration on https://support.rockstargames.com that could allow a user to see the business email of the Support agent who responded to the user's ticket, as well as some other information that was not intended to be customer facing. This issue was resolved earlier this year when we overhauled our Support site.

How it was found

The write-up for this report has not been downloaded yet, or the program disclosed it without one. Read it on HackerOne.

This report was disclosed publicly on HackerOne and belongs to its author and the program. See the original